Privacy Policy

Depending on how you use the site, we may collect information you provide directly, such as your name, phone number, location, service need or other details you choose to share. We may also collect technical information such as IP address, browser type, device information, referring pages, pages viewed and similar usage data through cookies, analytics tools or server logs.

When you call a phone number displayed on this website or submit a service request, information about the call or request may be used to help route you to an available independent HVAC service provider. Call-related information may include the phone number used, call time, duration, routing information and other information needed to operate and evaluate the referral service. Calls may be recorded or monitored where permitted by law and where appropriate notice is provided.

We may use information to:

• Operate and improve the website and referral service
• Connect users with independent HVAC service providers
• Respond to questions and service requests
• Measure website and call performance
• Prevent fraud, abuse and security issues
• Comply with applicable legal obligations

We may share information with independent service providers, call-routing or technology providers, analytics providers and other vendors that help operate the website or referral service. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. Service providers may have their own privacy practices, and we encourage users to review those practices when appropriate.

The website may use cookies and similar technologies for essential site functions, analytics, performance measurement and advertising or attribution where applicable. Browser settings may allow you to block or delete cookies, although some site features may not function properly if cookies are disabled.

We may retain information for as long as reasonably necessary for the purposes described in this policy, including operational, legal, security and recordkeeping needs. We use reasonable administrative, technical and organizational measures intended to protect information, but no method of transmission or storage is completely secure.

Depending on where you live, you may have rights regarding access, correction, deletion or other handling of personal information. You may also be able to control certain cookies through your browser or device settings. Requests can be submitted using the contact method provided on the website.

This website is intended for adults seeking home-service information and is not directed to children under 13. We do not knowingly seek to collect personal information from children under 13.

This website may link to third-party websites or connect users with independent service providers. We are not responsible for the privacy practices of those third parties. Their collection and use of information are governed by their own policies and practices.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Questions or requests regarding this Privacy Policy may be submitted through the contact information made available on this website.